Privacy Policy

1. Introduction

Ottawa Transit: GPS Real-Time ("we", "our", or "us") is developed by 3lywa Solutions. We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Disclaimer of Affiliation

Ottawa Transit: GPS Real-Time and its developer, 3lywa Solutions, are independent entities. We are not affiliated with, endorsed by, sponsored by, or in any way officially connected with OC Transpo (Ottawa-Carleton Regional Transit Commission) or any of its subsidiaries or affiliates. This application is independently developed by 3lywa Solutions and does not represent any government entity, including OC Transpo. The official OC Transpo website can be found at www.octranspo.com. The name OC Transpo as well as related names, marks, emblems, and images are registered trademarks of their respective owners.

3. Source of Transit Information

The real-time transit information, including bus routes, schedules, and stop times, provided within the Ottawa Transit: GPS Real-Time application is sourced from publicly available data feeds provided by OC Transpo. While we strive to ensure the accuracy and timeliness of this information, we do not generate, own, or control this transit data. The use of this data is subject to the terms and conditions set by OC Transpo for their public data feeds.

4. Information We Collect

• Personal Information: We may collect personal details you voluntarily provide, such as your email address, when you contact us for support or submit feedback.
• Location Data: With your permission, we access your device's location to provide real-time transit information and features relevant to your location.
• Usage Data: Includes information about how you interact with the app, such as features used, screens visited, and interactions with app content. This may also include feedback or problem reports you submit through the app. This data helps us improve functionality and user experience.
• Device Information: Includes your device model, operating system version, and app version, which help with compatibility and troubleshooting.

5. How We Use Your Information

• To operate and maintain the app, including providing transit information sourced from OC Transpo.
• To improve and personalize app features based on usage and feedback.
• To analyze usage patterns and optimize performance.
• To provide customer support or respond to inquiries.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may disclose data only when:

• Required by law or legal obligation.
• Necessary to protect our rights and property.
• Needed to prevent or investigate possible misconduct.
• Essential to protect the safety of users or the public.

Information sourced from OC Transpo public data feeds is displayed within the app as per their terms of use and is not considered personal information shared by us.

7. Data Security

We use appropriate security measures to protect your personal data that we collect. However, please be aware that no system is completely secure. The security of transit data sourced from OC Transpo is managed by OC Transpo.

8. Your Rights and Choices

• Access and Correction: You may access and correct any personal information you provide to us.
• Opt-Out: You can disable location access in your device settings or uninstall the app at any time to cease collection of location, usage, and device data by the app.

9. Children's Privacy

This app is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Changes will be posted within the app and updated with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: 3lywaa@gmail.com
• Alternate Email: transit.ottawa@gmail.com